AT HEY MY COFFEE WE ARE COMMITTED TO PROTECTING AND RESPECTING YOUR PRIVACY.
This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase from heymycoffee.com (hereinafter referred to as the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies that are set on your device. In addition, as you browse the Site, we collect information about the individual web pages or products you view, the web pages or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”.
We collect Device Information through the use of the following technologies:
COOKIES
Here is a list of cookies we use. We list them so you can choose whether you want to opt out or not.
Essential: Some cookies are essential for you to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log in to your account and add products to your cart and checkout securely.
Statistics: these cookies store information such as the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. This data helps us to understand and analyse how the website is performing. and where it needs improvement.
Marketing: our website displays advertisements. These cookies are used to personalise the adverts we show you so that they are meaningful to you. These cookies also help us to track the effectiveness of these advertising campaigns. Third-party advertising providers may also use the information stored in these cookies to show you advertisements on other websites in your browser.
Functional: These are cookies that support certain non-essential functionalities on our website. These functionalities include embedding content such as videos or sharing content from the website on social media platforms.
Preferences: these cookies help us to store your browsing settings and preferences, such as language preferences, so that you have a better and more efficient experience on future visits to the website.
– “Log files” track actions that occur on the Site and collect data, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons”, “tags” and “pixels” are electronic files used to record information about how you navigate the Site.
In addition, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and telephone number.
Functional: These are cookies that support certain non-essential functionalities on our website. These functionalities include embedding content such as videos or sharing content from the website on social media platforms.
Preferences: these cookies help us to store your browsing settings and preferences, such as language preferences, so that you have a better and more efficient experience on future visits to the website.
– “Log files” track actions that occur on the Site and collect data, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons”, “tags” and “pixels” are electronic files used to record information about how you navigate the Site.
In addition, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and telephone number.
When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information we collect in general to prepare orders placed through the Site (including processing your payment information, arranging for shipments and delivering invoices and/or order confirmations). In addition, we use this Order Information to: communicate with you; examine our orders for fraud or potential risks; and when, in accordance with the preferences you shared with us, we provide you with information or advertisements related to our products or services.
We use the Device Information we collect to help us detect potential risks and fraud (in particular, your IP address) and, in general, to improve and optimise our Site (for example, by generating reports and statistics about how our customers browse and interact with the Site and to evaluate the success of our advertising and marketing campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information as described above. For example, Google Analytics to help us understand how our customers use the Site. You can learn more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en. You can opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information that we receive, or to protect our rights.
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For more information on how targeted advertising works, you can visit the Network Advertising Initiative’s (NAI) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can unsubscribe from targeted advertising via the following links:
FACEBOOK: https://www.facebook.com/settings/?tab=ads
GOOGLE: https://adssettings.google.com/authenticated?hl=en
In addition, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:Además, puede darse de baja de algunos de estos servicios visitando el portal de exclusión voluntaria de Digital Advertising Alliance en: http://optout.aboutads.info/.
DO NOT TRACE
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated or deleted. If you wish to exercise this right, please contact us using the contact information below.
In addition, if you are a European resident, we note that we are processing your information to fulfil any contracts we may have with you (for example, if you place an order through the Site) or to pursue our legitimate business interests listed above. In addition, please note that your information will be transferred outside of Europe, including Canada and the United States.
DATA RETENTION
We may update this privacy policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to file a complaint, please contact us by email at info@heymycoffee.com or by mail using the information provided below:
Calle del General Diaz Porlier 34, Madrid 28001, Spain
